Service Alerts
Articles posted will provide insight to possible service delays due to storms, disasters and other exceptional circumstances.
Our Event Ticket supplier is closely monitoring the current global situation involving the coronavirus (COVID-19), as it relates to the impact on live event...
Fri, 13 Mar, 2020 at 9:40 AM
We are seeing an increase in inquiries from members who are concerned about the recent travel bans and safety concerns. We urge members to log into the...
Fri, 13 Mar, 2020 at 1:50 PM
The 2024 Chinese New Year holiday will take place from February 10th to February 17th, during this time we may see delays in status updates & deliveries...
Thu, 11 Jan, 2024 at 1:39 PM
Vietnam suppliers will stop shipping from February 6, 2024 to February 15, 2024 as part of the Lunar New Year holiday closures. Members may see a delay ...
Mon, 29 Jan, 2024 at 10:20 AM
In light of the upcoming Songkran and back to back Public Holidays in Thailand between 6th April 2024 - 16 April 2024, we may see delays in responses and fu...
Tue, 26 Mar, 2024 at 11:01 AM
China Labour Day Holidays We would like to inform you that there will be closures in China from May 1st to May 5th, as suppliers and couriers observe th...
Mon, 29 Apr, 2024 at 10:06 AM